Reception Times - North Trafford Group Practice
08:00 - 18:30
Extended hours at Chester Road Surgery by appointment only from 18:30 to 20:10
||08:00 - 18:30
||08:00 - 18:30
||08:00 - 18:30
||08:00 - 18:30
(Routine appointments available at Flixton Medical Centre, Urmston, Please ask receptionist for details)
Consultations are held between 9.00am - 12.00pm and 3.00 - 6.00pm daily with a late extension on Mondays from 6.30 until 8.10pm (The late evening slots are primarily from those patients who are unable to attend during normal opening hours.
To help in the smooth running of the practice these surgery times are subject to change to enable us to accommodate patient demand or holiday and sickness cover.
To make an appointment please telephone: 0161 865 5556
When making an appointment please remember to inform the receptionist if any of the following apply:
- Your problem is too urgent to await a routine appointment - you may be asked for further information at the time or asked to ring back. This is to ensure you are given the appropriate appointment or advice. All urgent cases are seen on the day.
- If more than one person in the family needs to be seen, let us know as a separate appointment needs to be made for every family member that wishes to discuss their health problem. We can only deal with one person's problem in each appointment.
- Patients have the right to express a preference to see a particular practitioner, usually for example, where they are receiving ongoing treatment. Please express your wishes at the time of making the appointment.
- Home visits are undertaken between 12:30 to 2:30 pm by GPs and sometimes by Practices nurses and HCAs for patients who are unable to come to surgery for various reasons.
- Requesting a GP to visit you at home
Patients are requested to telephone before 10.00am if a visit is required that day. Emergency visits will only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time that it takes to complete a home visit.
- What to do in an emergency
In all cases if it is a serious emergency then dial 999 - try to stay calm and ask for an ambulance giving as much information as possible.
New Extended Opening Hours
From 1st April 2016, North Trafford Group Practice will be offering extended surgery times on:
Mondays – 6.30pm - 8.10pm @ our Chester Road Surgery. We will be offering appointments with both GPs and a nurse.
These late evening slots are primarily for those patients who are unable to attend during normal opening hours. The Practice will not be open for the collection of prescriptions or any other business during these extended hours.
Saturday GP service launches in Trafford
Patients in Trafford can now book to see a doctor or nurse on a Saturday, thanks to the launch of a new health service in the borough.
Patients can now book appointments on Saturday mornings between 9am and 1pm.
Appointments are available from two GP ‘hubs’ located at Flixton Road Medical Centre in Urmston and Boundary House Medical Centre in Sale.
Patients who want to see a GP for a routine appointment have the option to book a face-to-face consultation.
Practice nurse appointments are also available for things like blood pressure checks, contraception advice, and for help with managing long-term conditions.
Patients need to be registered with a Trafford GP to use the service, and all appointments must be booked in advance through the patient’s own GP surgery. Please ask receptionist for Saturday appointments.
Local GPs and nurses staffing the service can access the patient’s medical record, subject to the patient’s consent.
Use following link for further information http://www.traffordprimaryhealth.co.uk/thereforyou/
Emergency Calls - Out Of Hours
(Evenings, Weekends And Bank Holidays)
For emergency and urgent calls when the surgery is closed, please ring our normal surgery telephone number and a recorded message will give a list of options. Our 'out of hours' service provider is Mastercall, telephone: 0161 476 2299, who deal with any requests for treatment when the surgery is closed. Patients may be asked to attend a local 'out of hours' treatment centre unless a visit is considered appropriate.
NHS Walk-in Centre
This offers another option for (non-emergency) medical treatment. The nearest such facility is located at Trafford General Hospital, Moorside Road, Davyhulme (0161 747 4978) and is open seven days a week between 8.00am and 8.00pm.
NHS 111 is a new service that makes it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should use the NHS 111 service:
- if you need medical help or advice
- you don't know who to call
- you need health information or reassurance about what to do next
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses.
They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.