North Trafford Group Practice

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Other Information
Carers

We recognise that carers make an enormous contribution to the welfare of others but often neglect their own needs. We would like to remind you that looking after yourself is as important as looking after others.

Please let the surgery know if you care for someone; this could be a relative, friend or neighbour. We have a Carers' Register which enables us to acknowledge your needs as a carer and supply you with further information where appropriate and put you in touch with organisations that may be able to offer extra support.

Carers' registration forms are available at reception.

Paying For Non-NHS Services

The non-NHS services to which fees apply include various medicals (eg LGV and taxi driver etc) certificates, reports and the completion of claim forms (BUPA, holiday cancellation etc). We are happy to provide these services, but would stress that they are NOT part of the free NHS facilities provided by your doctor and do incur a charge.

We regret we are unable to hand over any completed forms before the appropriate fee is paid.

In order to keep our bank charges down we would be grateful if patients could arrange to pay for any non-NHS services in cash. You will be given a written receipt for payment.

Details of fees can be obtained from reception.

NHS Direct 0845 4647

NHS Direct operates a 24-hour nurse-led advice and health information service by telephone. Their website, www.nhsdirect.nhs.uk, also offers an enquiry service. For deaf people and those hard of hearing, a telephone service is available on 0845 606 647. If English is not your preferred language, you can choose to use a confidential translation service.

NHS Direct offers information on:

  • What to do if you (or another family member) feel ill.
  • Particular health conditions.
  • Local healthcare services such as doctors, dentist or late opening chemists.
  • Self help and support organisations.

Your Local Pharmacist

Many medical issues, eg emergency contraception, head lice lotions, cold and cough symptoms, can be addressed without seeing a doctor. Your local pharmacist will be able to give you free health advice at any time - you don't need an appointment. Many pharmacies operate extended hours on a rota basis. Call NHS Direct for details.

Accident And Emergency/999

Whatever the day or time, if you or someone else experiences severe chest pain, trouble breathing, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Trafford Primary Care Trust

Trafford PCT
Oakland House
Talbot Road
Old Trafford
Manchester
M16 0PQ

Tel : 0161 873 9500

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