recognise that carers make an enormous contribution to the welfare of
others but often neglect their own needs. We would like to remind you
that looking after yourself is as important as looking after others.
let the surgery know if you care for someone; this could be a relative,
friend or neighbour. We have a Carers' Register which enables us to acknowledge
your needs as a carer and supply you with further information where appropriate
and put you in touch with organisations that may be able to offer extra
Carers' registration forms are available at reception.
Paying For Non-NHS Services
non-NHS services to which fees apply include various medicals (eg LGV
and taxi driver etc) certificates, reports and the completion of claim
forms (BUPA, holiday cancellation etc). We are happy to provide these
services, but would stress that they are NOT part of
the free NHS facilities provided by your doctor and do incur a charge.
We regret we are unable to hand over any completed forms before
the appropriate fee is paid.
In order to keep our bank charges down
we would be grateful if patients could arrange to pay for any non-NHS
services in cash. You will be given a written receipt for payment.
of fees can be obtained from reception.
Direct 0845 4647
NHS Direct operates a 24-hour nurse-led
advice and health information service by telephone. Their website, www.nhsdirect.nhs.uk,
also offers an enquiry service. For deaf people and those hard of hearing,
a telephone service is available on 0845 606 647. If
English is not your preferred language, you can choose to use a confidential
NHS Direct offers information on:
- What to do if you (or another family member) feel ill.
- Particular health conditions.
- Local healthcare services such as doctors, dentist or late opening chemists.
- Self help and support organisations.
Your Local Pharmacist
Many medical issues, eg emergency contraception, head lice lotions, cold and
cough symptoms, can be addressed without seeing a doctor. Your local pharmacist
will be able to give you free health advice at any time - you don't
need an appointment. Many pharmacies operate extended hours on a rota
basis. Call NHS Direct for details.
Accident And Emergency/999
Whatever the day or time, if
you or someone else experiences severe chest pain, trouble breathing,
loss of blood or suspected broken bones, go to your nearest accident and
emergency department or call 999.
Accident and emergency departments
are open 24 hours a day, 365 days a year and can assess serious injuries
and provide emergency treatment.
Primary Care Trust
Tel : 0161 873 9500